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Data protection

We are pleased that you have visited our website https://www.nopestudios.de/ and that you are interested in our company and our offers. Despite careful control of the content, we accept no liability for external links to third-party content, as we did not initiate the transmission of this information, nor did we select or change the recipient of the transmitted information or the transmitted information itself.

The protection of your personal data during the collection, processing and use when you visit our website is important to us and is carried out within the framework of the statutory provisions, which you can find out more about, for example, at www.bfdi.bund.de.

1. Collection and storage of personal data and the nature and purpose of their use

1.1 When visiting the website
Every time a customer (or other visitor) accesses our website, information is automatically sent to our website server via the Internet browser used on your device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.

The following data is collected without your intervention and stored until it is automatically deleted:

  • (pseudonymized) IP address of the requesting computer, as well as device ID or individual device identifier and device type
  • Name of the retrieved file and amount of data transferred, as well as date and time of retrieval
  • Message about successful retrieval
  • Requesting domain
  • Description of the type of Internet browser used and, if applicable, the operating system of your device as well as the name of your access provider
  • Your browser history data and your standard weblog information

We do not collect any location data ourselves. However, we would like to point out that a rough location can always be determined from the IP address - although we do not commission any third party to do this.

Our legitimate interest in collecting data pursuant to Art. 6 (1) sentence 1 lit. f GDPR is based on the following purposes:

  • Ensuring a smooth connection and comfortable use of the website
  • Evaluation of system security and stability as well as for other administrative purposes.

Under no circumstances will we use the data collected for the purpose of drawing conclusions about you personally.

1.2 When using our contact form
If you have any questions, we offer you the opportunity to contact us using a form provided on the website. You must provide at least a valid email address and your name so that we know who the request came from and can answer it. You can provide further information voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR on the basis of your voluntarily given consent.

The personal data we collect when you use the contact form will be automatically deleted after your request has been processed.

1.3 Upon conclusion of a contractual relationship
When concluding a contractual relationship via our website or our online shop, we ask you to provide the following personal data: Data that personally identifies you, such as name and email address, address, billing and delivery address, information about your payment method and other personal data that we are legally obliged or authorized to collect and process and that we need for your authentication, identification or to verify the data we have collected.

The data mentioned will be processed to process the contractual relationship and – if necessary – passed on to the transport company commissioned with the delivery. The storage period is limited to the purpose of the contract and, if applicable, statutory and contractual retention obligations.

The personal data we collect for the order will be blocked for further use after the contract has been fully processed. Your data will be stored until the statutory warranty period expires and then deleted, unless we are obliged to store it for a longer period in accordance with Art. 6 Para. 1 Clause 1 Letter c GDPR due to tax and commercial law retention and documentation obligations (from the German Commercial Code, the German Criminal Code or the German Fiscal Code) or you have consented to further storage in accordance with Art. 6 Para. 1 Clause 1 Letter a GDPR.

1.4 Use of payment service providers
We also work with the following payment service providers to process your order. As part of the payment processing, we pass on your order data - for the specific purpose of the payment - to the payment service provider you have selected, provided this is necessary for the payment processing. The legal basis for the transfer of data is Art. 6 Para. 1 Clause 1 Letter b of GDPR.

  • Apple Pay
  • Google Pay
  • Paypal/Paypal Express
  • Credit card
  • IMMEDIATELY
  • KLARNA purchase on account

1.5 When registering for our newsletter
If you have expressly consented in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use your email address to regularly send you our newsletter.

You can unsubscribe at any time, for example via a link at the end of a newsletter. Alternatively, you can send your unsubscribe request to info@nopestudios.de by email at any time (preferably with the subject: “Unsubscribe from newsletter”).

2. Disclosure of personal data

Your data will not be passed on to third parties for purposes other than those listed below.

We will only pass on your data to third parties if:

  • You have given your express consent to this (Art. 6 Para. 1 Clause 1 Letter a of GDPR)
  • This is necessary for the processing of contractual relationships with you (Art. 6 S. 1 Para. 1 lit. b GDPR)
  • There is a legal obligation to pass on data (Art. 6 Para. 1 Clause 1 Letter c GDPR)
  • The transfer is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data (Art. 6 Para. 1 Clause 1 Letter f of GDPR).

In these cases, however, the amount of data transmitted is limited to the minimum necessary.

Our data protection regulations are in line with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany. However, we also work with third parties who can process the data outside the EU. All third parties with whom we work are listed in our privacy policy.

3. Integration of customer reviews through Trustpilot

On our website we offer the opportunity to rate us. For this purpose we use "Trustpilot" from TrustPilot A/S, Pilestraede 58, 5th floor, 1112 Copenhagen, Denmark. When you place an order via our website, an invitation is generated to submit a rating. For this purpose, your name, first name, email address and a reference number are sent to Trustpilot for the purpose of assigning it to the order.

We have concluded a data processing agreement with Trustpilot in which we oblige Trustpilot to protect our customers' data and not to pass it on to third parties.
The legal basis for the processing of your personal data is our legitimate interest in knowing the satisfaction of our customers in accordance with Art. 6 (1) sentence 1 lit. f GDPR.
Here you can find further information about data processing by Trustpilot https://de.legal.trustpilot.com/for-reviewers/end-user-privacy-terms .

4. Rights of data subjects

Upon request, we will be happy to inform you whether and which personal data about you are stored (Art. 15 GDPR), in particular about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from us, and the existence of automated decision-making including profiling.

You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Article 16 GDPR).

Furthermore, you have the right to request that we restrict the processing of your data if the legal requirements for this are met (Article 18 GDPR).

You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request that it be transmitted to another controller (Article 20 GDPR).

In addition, you have the so-called “right to be forgotten”, i.e. you can request that we delete your personal data if the legal requirements for this are met (Article 17 GDPR).

Irrespective of this, your personal data will be automatically deleted by us if the purpose for which the data was collected no longer applies or if the data processing was carried out unlawfully.

According to Art. 7 Para. 3 GDPR, you have the right to revoke your consent at any time. This means that we may no longer continue the data processing based on this consent in the future.

You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you would like to exercise your right of withdrawal or objection, simply send an email to: info@nopestudios.de

In the event of violations of data protection regulations, you have the option to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.

5. Duration of data storage

The data collected will be stored by us for as long as this is necessary for the execution of the contracts entered into with us or as long as you have not exercised your right to erasure or your right to data transfer to another company.

6. Cookies

We use cookies on our website. These are small text files that your browser automatically creates and that are saved on your device when you visit our website. The cookie stores information that is related to the specific device used. However, this does not mean that we immediately receive knowledge of your identity. These cookies are set as so-called first-party cookies (“own cookies”) or third-party cookies (“third-party cookies”). First-party cookies are set by the website you are currently on and are not made accessible by browsers across domains. A third-party cookie, on the other hand, is set by a third party, i.e. not by the actual website you are currently on. Cookies are also divided into technically necessary and technically unnecessary cookies. Both technically necessary cookies and technically unnecessary cookies are set on our website in accordance with the following paragraphs. a) Technically necessary cookies Technically necessary cookies are essential for the operation of our website and, for example, ensure that certain functions are made available to you in the first place. These technically necessary cookies, which are only required and set for the individual online session required, are automatically deleted when you leave our website. The legal basis for the use of these technically necessary cookies is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. b) Technically unnecessary cookies If you have given your consent, we use so-called technically unnecessary cookies on our website. The technically unnecessary cookies are mainly used to evaluate the use of the website and user behavior, to compile reports on the activities of visitors to the website and to provide other services related to the use of the website. The technically unnecessary cookies we use are explained in our cookie banner with regard to how they work, their duration and possible third-party recipients of the data. If certain third-party providers we use set cookies as part of the service they provide for us, this will be separately pointed out in our privacy policy. The legal basis for the use of technically unnecessary cookies is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, provided that you have given your consent. You can revoke your consent at any time. You also have the option of configuring the setting of cookies at any time. For example, you can set your browser so that it informs you in advance about the setting of cookies or refuses cookies completely. Java applets and Java script are used to provide our website. If you do not want to use these auxiliary programs or active content for security reasons, you should deactivate the corresponding setting in your browser. Flash and HTML5: We and certain third parties may also use certain tracking technologies known as "Flash cookies" and "HTML5" - mainly for advertising purposes. Some browsers may use their own management tools to remove or block such technologies. You can find more information about how to deal with Flash cookies here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html .

7. Online marketing/analysis measures

By collecting statistics through online marketing measures, we want to design our website to meet your needs and continuously adapt it for you, our user, and optimize its use.
Unless stated otherwise below, the online marketing and tracking measures we use are based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.
If your data is transferred to the USA, this is done on the basis of your consent in accordance with Art. 49 Paragraph 1 Clause 1 Letter a of GDPR. In addition, the service providers concerned have committed themselves to us within the framework of a standard contractual clause that a level of data protection equivalent to that of the EU is guaranteed in third countries outside the EU to which data is exported.

7.1 Facebook Connect/Facebook Pixel
With your consent, our website uses the so-called “Facebook pixel”, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”). We use this to track the behavior of site visitors after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy. This enables Facebook to enable advertisements to be placed on Facebook pages and outside of Facebook. We as the website operator cannot influence this use of the data. A cookie may also be stored on your computer for these purposes. You can find further information on protecting your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
You can also deactivate the “Custom Audiences” remarketing function in the ad settings section at: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance.

7.2 Pinterest Tag
We use “Pinterest Tag”. The Pinterest Tag is a “code snippet” integrated into the website that makes it possible to track user actions. Pinterest Tag is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”).
If you have accessed our website via Pinterest, we will place a cookie on your device that interacts with a "tag" in the form of a JavaScript code from Pinterest. The cookie is not used to identify you personally and is valid for 180 days.
The tag records certain user actions predefined by us and can track them (e.g. completed transactions, search queries). When such an action is carried out, your browser sends a request to the Pinterest server via the tag from the cookie, which contains certain information about the action (e.g. time, browser type of the device). Through this transmission, Pinterest can compile statistics about the usage behavior on our website, which we use to optimize our offering. However, we do not receive any information with which users can be personally identified.
If you do not wish to participate in tracking, you can object to this use by deactivating the cookie in your browser. Alternatively, you can use the deactivation page for EU consumers http://www.youronlinechoices.com/de/praferenzmanagement/ to check whether advertising cookies are set in your browser and deactivate them.
Further information on how Pinterest handles your data can be found here: https://policy.pinterest.com/de/privacy-policy

7.3 Google Analytics
If you have given your consent, this website uses Google Analytics, a web analysis service provided by Google Ireland Limited "Google". Use includes the "Universal Analytics" operating mode; this makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.
Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information on your use of this website generated through the cookie is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. We would like to point out that Google Analytics has been extended to include IP anonymization on this website in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Further information on terms of use and data protection can be found at (https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de).
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
The data we send and which is linked to cookies, user IDs (e.g. user ID) or advertising IDs is automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
You can revoke your consent at any time with effect for the future by preventing the storage of cookies through the corresponding setting in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent your data from being collected in the future when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt ​​out on all systems used. If you click here (https://tools.google.com/dlpage/gaoptout?hl=de), the opt-out cookie will be set to deactivate Google Analytics.

7.4 Google AdWords / Conversion Tracking
We also use the online advertising program "Google AdWords - Conversion Tracking". Conversion tracking is an analysis service provided by Google. When you click on an ad placed by Google, a cookie for conversion tracking is stored on your device. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. This means that there is no way that cookies can be tracked across AdWords customers' websites.
The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. This tells customers the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies from the domain "googleadservices.com" by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics. Further information and Google's privacy policy can be found at: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/.

7.5 Google Remarketing
This website uses Google Remarketing, an advertising service provided by Google LLC ("Google"). Third party vendors, including Google, serve ads on sites across the Internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page at http://www.google.com/privacy_ads.html. Alternatively, users may opt out of third party vendors' use of cookies by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/managing/opt_out.asp.

7.6 Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager makes it possible to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. You can find more information about Google Tag Manager at https://www.google.com/intl/de/tagmanager/use-policy.html.

7.7 Google Web Fonts
This website uses so-called web fonts provided by Google Inc. for the uniform display of fonts. When you visit our website, your browser loads the required web fonts from Google into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google's servers. This tells Google that our website was accessed via your IP address. These web fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.
If your browser does not support the display of web fonts, a standard font from your computer will be used.
Further information about Google's web fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

8. Links to our websites in social networks

We have included links to our websites in social networks on our website. We would like to point out that these are only links that redirect to our website in the networks mentioned; they are not so-called plug-ins with which you could, for example, "share" or "like" information on our website in the networks. As far as we know, it is not technically possible for social networks to collect personal data on our website via the mere links. The purpose and scope of data collection after the redirection can be found in the data protection information of the respective network.
We would like to point out that data from our website visitors may also be processed outside the European Union. This may result in risks for users because it could, for example, make it more difficult to enforce users' rights.
It is also possible that user data may be processed by third-party providers for market research and advertising purposes. For example, user profiles can be created from the user's usage behavior and resulting interests. The user profiles can in turn be used, for example, to place advertisements within and outside of the social networks that presumably correspond to the user's interests. For these purposes, cookies are usually stored on the user's computers in which the user's usage behavior and interests are stored. Furthermore, data can also be stored in the user profiles regardless of the devices used by the user (particularly if the users are members of the respective social network and are logged in to it).
The processing of users' personal data is based on our legitimate interests in effectively informing users and communicating with users in accordance with Art. 6 Paragraph 1 Clause 1 Letter f. GDPR. If users are asked by the respective providers to consent to data processing (i.e. they declare their consent, for example, by checking a checkbox or confirming a button), the legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a GDPR.
For a detailed description of the respective processing and the options for opting out, please refer to the information provided by the respective providers linked below. In the case of requests for information or the assertion of your rights as a data subject, we would like to point out that these can be asserted most effectively with the social networks. Only these have access to the data of their users and can take appropriate measures and provide information directly. If you still need help, you can contact us.

  • Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) Privacy Policy: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com
  • Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) Privacy Policy/Opt-Out: http://instagram.com/about/legal/privacy/.
  • Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA) Privacy Policy/Opt-Out: https://about.pinterest.com/de/privacy-policy
  • TikTok (TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland) Privacy Policy: https://www.tiktok.com/legal/privacy-policy?lang=de-DE)

9. Data security

We take all necessary technical and organizational security measures to store your personal data in such a way that it is not accessible to third parties or the public. If you would like to contact us by email, please note that the confidentiality of the information transmitted cannot be fully guaranteed using this method of communication.